Privacy Policy

Privacy Policy
Last Updated: 03/18/2024
 
1. Introduction
At NYBC Trucking, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, nybctruckingllc.com or engage with our services. By using our website or services, you consent to the practices described in this policy.
 
2. Information We Collect
We may collect various types of information to provide and improve our services, including:

• Personal Information: Such as your name, email address, phone number, and mailing address that you provide when you request a quote, contact us, or register for updates.

• SMS Consent: If you provide your phone number, we collect consent specifically for receiving SMS communications, including promotional or informational messages.

• Payment Information: Information needed to process payments if you purchase services directly through us.

• Usage Data: Automatically collected information, such as your IP address, browser type, and browsing patterns, when you visit our website.

• Cookies: Small data files stored on your device that help us understand how our site is used and improve user experience.
   

3. How We Use Your Information
We use the collected information for the following purposes:

• To Provide Services: Fulfill requests for quotes, manage bookings, and provide updates on your shipments.

• To Communicate via SMS: Send transactional, promotional, or informational messages to your phone with your explicit consent.

• To Improve User Experience: Analyze and optimize our website and service performance.

• For Communication: Respond to inquiries, offer customer support, and send important notices related to our services.

• Marketing: With your consent, send newsletters or promotional materials that may interest you.
   

4. Information Sharing and Disclosure
We will not sell, rent, or disclose your personal information to third parties except in the following circumstances:

• Service Providers: Share information with vendors, such as SMS platforms and payment processors, who assist us in our business operations.

• Legal Obligations: Disclose your information if required by law or in response to valid public authority requests.

• Business Transfers: Transfer your information in the event of a merger, acquisition, or asset sale.

• SMS consent and phone numbers will not be shared with third parties in any circumstances.
   

5. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
 
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings; however, disabling cookies may affect your ability to access certain parts of our website.
 
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request copies of your personal data.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your data in certain circumstances.

• Opt-Out: Opt out of SMS communications or marketing emails.

To exercise any of these rights, contact us at info@nybctruckingllc.com.
 
8. SMS-Specific Requirements

• Consent: When you provide your phone number, we will collect explicit consent via a dedicated checkbox for SMS communication.

• Opt-Out: You can opt out of SMS messages at any time by replying “STOP” to any message or contacting us at info@nybctruckingllc.com.

• Message Frequency: Message frequency may vary depending on service usage.

• Standard Messaging Disclosures: Message and data rates may apply.

• Help Requests: If you experience issues, reply with “HELP” or contact us directly.

9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the content, policies, or practices of any third-party sites.
 
10. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or relevant laws. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy whenever you visit our website.
 
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
NYBC Trucking
Email: info@nybctruckingllc.com